Meet the Richmond Skin & Laser Clinic Team


Founder and Managing Director

Karen Austin Managing Director. I have been part of this amazing industry for nearly 2 decades. I was lucky enough to have been trained by one of the icons in the industry at The Sydney Dermal Institute. My passion is your skin. My favourite treatments are Tattoo removal, as I love helping Patients with their regrets, and skin revision treatments, there is nothing more rewarding than seeing the results we provide. I am also a qualified Educator, and I use this experience to pass my skills and knowledge on to my team, Educating my team consistently ensures their continuous development to always be delivering the best results. Our belief is that to deliver the optimum results you need the latest Science & technology delivered by the best team of Practitioners.

Cosmetic Injectables DR

She graduated from the University of Melbourne with MD(medical doctor) degree through a guaranteed pathway given her prior academic achievement. Prior to her medical degree, she completed undergraduate study for in Bachelor of Biomedicine, major in anatomy, and with is a fellow of RACGP with specialist
She has special interest in both women’s health and cosmetic medicine, and she is still pursuing further studies in dermatology to advance her knowledge and expertise.
She has been practicing as a cosmetic physician for last 5 years, offering different aspects of cosmetic treatments including injectables, threads lift, facial rejuvenation, and energy based devices. She has been a national trainer for cosmetic doctors and nurses in cosmetic medicine and anatomy, as well as an international speaker and university lecturer for aesthetic medicine.
She was the course creator for a nationally accredited laser safety course. Her work is incredible, and she has also fully trained our cosmetic Nurse, Nisco.


Dermal Therapist

Penny is currently studying a Bachelor of Dermal Science and she is graduating in 2022. This has led her to holistically understand different skin conditions and modalities to ensure she prescribes an effective treatent plan for all her clients. Penny’s previous passion at school was sociology and she thrives on giving a positive experience to all and she loves treating people from all cultures, genders and races. Penny is determined to help her clients through education and strives to provide long term results. Her favourite treatments are skin needling, vascular laser treatments and DMK advanced enzyme therapy.


Dermal Therapist

Kiera graduated in 2022 completing her Bachelor of Dermal Sciences degree, she has a few years experience in the industry. Kiera has a strong academic background and hands-on experience in performing advanced dermal treatments. She has developed a deep understanding of skin anatomy, physiology and the intricacies of various skin conditions.Kiera is passionate about the relationship between internal health and the skin. She believes taking a holistic approach to skincare is crucial in addressing the underlying causes of skin conditions and concerns to achieve long term skin results. Her favourite treatments are advanced skin treatments, tattoo removal & vascular revision treatments.


Dermal Therapist

Alanah is an Enrolled Nurse and has completed a post Graduate Diploma of Dermal Science and is currently undertaking a Bachelor of Nursing degree. Alanah’s passion lies in skin rejuvenation and she loves to work with her clients to achieve optimal skin health & function.
She uses a holistic approach combining a thorough consultation process, a regular at home routine, in clinic treatments, supplements and encourages her clients to live a healthy lifestyle. Her favourite treatments include microneedling & factor 4.

Emily Townson

Dermal Clinician

Emily is nearing the end of her Dermal Sciences degree at Victoria University. With a beauty therapy diploma and a couple of years of experience, she uses these skills to provide excellent client care. Emily’s passion lies in helping others achieve their skin goals with a holistic approach and education. At Richmond Skin & Laser, she’s excited to work with our dedicated team and the latest products and technology to deliver outstanding results. Her favourite treatments are laser hair removal and DMK Skin Revision, she loves seeing the positive impact these treatments have on her clients.


Sena is an Enrolled Nurse, she has completed her post graduate degree in cosmetic nursing through Australasian Academy of Dermal Science. Sena loves to perform skin treatments for patients to feel confident in their bare skin. Sena has worked with a variety of procedures including hair transplant, bio-remodelling injectables, RF skin needling, body contouring treatments and prescribing at home skin care regimens for clients. Sena believes in using a holistic approach for her clients in achieving the best results.


Cosmetic Injectables Nurse

Nisco graduated from the University of Tasmania with a Bachelor of Nursing & acute care nursing, with 4 years of experience working as a registered nurse and in cosmetic clinics performing various aesthetic and cosmetic treatments. Nisco has completed extensive injectables training in Victoria under the guidance of DR Kathy.
Nisco is fluent in English, Mandarin, Cantonese and Malaysian and loves treating patients from all cultures, genders, and races.
Her favorite treatments to perform are lip fillers and bio-remodeling skin treatments.


Arzu has been a Registered Nurse since 1998 with extensive experience in immunisation, research, oncology, gynesurgical and cosmetic nursing.
Arzu has a Bachelor of Nursing degree and two graduate degree certificates in cancer nursing & immunisation nursing. Arzu completed her graduate of cosmetic Injecting also and has been practicing for many years.
She has a passion for cosmetic injectables and some of her favourite treatments are anti wrinkle, dermal fillers, profhilo & PDO threads.



Harris is originally from the UK, and she decided to relocate to Australia after she graduated from her Bachelor of She also has a skin therapist background. Harris combines these 2 skillsets to specialise in her passion, marketing in the cosmetic industry. She envisions a future where cosmetic marketing revolutionizes the way people perceive their skin health, through digital marketing. Harris loves working in her reception role with us as she can display her expertise in marketing as well.



Tahlia is currently undertaking a Bachelor of Science (Osteopathy) degree. She has a passion for helping individuals with underlying pain and discomfort, getting them on track for an improved quality of life. Tahlia has a Certificate III in Health Administration and loves working as a receptionist at Richmond Skin and Laser Clinic. She enjoys talking to clients and helping them out with treatment options and skin care we offer here at Skin and Laser.