Online Skin Consultation

"Go Virtual with Richmond Skin and Laser Clinic"

For your convenience, the team at Richmond Skin and Laser Clinic are now offering “Online Skin Consultations” as a new service

If you can’t make it to the clinic but still want the best for your skin, an Online Skin Consultation will take all the guesswork out of how to best look after your skin. If you have a particular condition or concern, or simply seeking some general advice, our Dermal Therapists are on hand to help.

What you can expect


Founder and Managing Director

Karen Austin Managing Director. I have been part of this amazing industry for nearly 2 decades. I was lucky enough to have been trained by one of the icons in the industry at The Sydney Dermal Institute. My passion is your skin. My favourite treatments are Tattoo removal, as I love helping Patients with their regrets, and skin revision treatments, there is nothing more rewarding than seeing the results we provide. I am also a qualified Educator, and I use this experience to pass my skills and knowledge on to my team, Educating my team consistently ensures their continuous development to always be delivering the best results. Our belief is that to deliver the optimum results you need the latest Science & technology delivered by the best team of Practitioners.


Dermal Therapist   

Kristi pursued her passion for skin 11 years ago in Canada. Starting as a Beauty Therapist she quickly gravitated to more advanced technologies leading to her Dermal Qualification. Kristi will educate her Clients on the “why” of their skin condition so they can understand the skins behaviour. Her favourite treatments are tattoo removal and DMK enzyme therapy because of the versatility and customization.


Dermal Therapist

Josie has been working in the cosmetic industry since 2017. She completed her qualifications in Brisbane. Josie completed her laser license 5 years ago which is an additional required to operate lasers due to the Qld Government regulations. 


Josie has a true passion for helping clients build their self esteem with a broad range of experience across multiple clinics in Brisbane and more recently Melbourne providing experience with an extensive range of skin types and conditions.


She specialises in body contouring and her favourite treatments are SculpSure Fat Reduction, Tattoo Removal, Skin Revision and Skin Rejuvenation where she can have the biggest impact on her clients lives and believes that looking good is feeling good.


Dermal Therapist   

Mary has over 8 years of experience and is finishing her Bachelor’s degree. Mary prides herself on building a rapport with her clients, she is passionate about prescribing a skin journey that transforms her client’s appearance. Mary is an expert in advanced laser and skin treatments, she specialises in DMK skin treatments.


Emma is currently on maternity leave 

Reception Coordinator /Dermal Therapist

Emma graduated over 7 years ago and has loved working in the cosmetic industry. Emma has developed her skills by working in a clinical environment, she has always been someone who enjoys helping people achieve their desired results. Emma is passionate about addressing internal issues to achieve the best results for the client. Her favourite treatment regime is Enzyme Therapy and Skin Needling.


Dermal Therapist

Certified in Laser and specialising in body contouring & skin tightening (turning back the clock), Liliyana (Lily) has been in the industry for over 20 years and brings with her extensive knowledge to share with her personal clients which she was missing in her management and training role.

Lily joined us with a desire to get hands on again after holding roles as operations and training manager for a chain of clinics in Sydney.

Her Passion for Skin perfectly matches our Ethos here at Richmond Skin and Laser Clinic.

Lily’s favourite treatments are DMK Skin Revision, Body Contouring, Fat Reduction and Skin Tightening.


Dermal Therapist

Jessica has completed her Bachelor of Dermal Science in 2017, Jessica initially came to Australia to pursue her passion in skin health as she experienced skin problems growing up herself. She knows how issues can give a detrimental impact on a person’s confidence and general well-being. Leveraging on her own experience and education, allows her to see her clients becoming more confident and happy in their own skin is her motivation to give her absolute best for each client she sees. Jessica loves the DMK enzyme therapy for its uniqueness and efficacy in treating a wide range of skin concerns.


Dermal Therapist

Chelsea has always had a true passion when it comes to the skin and laser industry. She loves and also thrives off, being able to help clients achieve their goals, and watching their confidence grow throughout their skin journey. She is excited to continue to reach new goals within the company, loving treatments such as skin needling and enzyme therapies. Chelsea has a background in pharmaceutical dispensing and has great experience in the industry so far.



Tahlia is currently undertaking a Bachelor of Science (Osteopathy) degree. She has a passion for helping individuals with underlying pain and discomfort, getting them on track for an improved quality of life. Tahlia has a Certificate III in Health Administration and loves working as a receptionist at Richmond Skin and Laser Clinic. She enjoys talking to clients and helping them out with treatment options and skin care we offer here at Skin and Laser.